Question 1

What is 'SupNoke?

Accepted Answer

'SupNoke is Roanoke's comprehensive event discovery platform. We help you find concerts, festivals, outdoor activities, cultural events, and community happenings in the Blue Ridge Mountains region. Built by locals for locals, we aggregate events from venues and sources across Roanoke and make them easy to discover in one place. It's not just everything spammed at once, it's curated, there are a few venues, breweries, an locales outside of Roanoke that Roanokers love, so simply because of that, they made the cut and are included. Curated by Roanokers.

Question 2

Is 'SupNoke free to use?

Accepted Answer

Yes! 'SupNoke is completely free for everyone. You can browse events without an account, and creating an account unlocks additional features like saving favorites, submitting events, and managing your personal dashboard - all at no cost.

Question 3

Do I need an account to browse events?

Accepted Answer

No, you can browse all events on 'SupNoke without creating an account. However, creating a free account unlocks features like saving events to your favorites, submitting your own events, adding events to your calendar, and accessing your personal dashboard.

Question 4

What areas does 'SupNoke cover?

Accepted Answer

'SupNoke focuses on Roanoke, Virginia specifically as well as a few select other curated locales and venues that Roanokers love. We generally aggregate events from venues within 5-10 miles of downtown Roanoke.

Question 5

How do I search for specific types of events?

Accepted Answer

You can filter events by category (Music, Arts & Culture, Athletics, Food & Drink, Outdoor Recreation, and more), date range, and venue. Use the filter panel on the events page to narrow down results, or use the search bar to find specific events by name.

Question 6

How do I save events to my favorites?

Accepted Answer

Click the heart icon on any event card or event detail page to save it to your favorites. You'll need a free 'SupNoke account to use this feature. Access your saved favorites anytime from your personal dashboard.

Question 7

Can I add events to my calendar?

Accepted Answer

Yes! Every event has an 'Add to Calendar' button that lets you save it to Google Calendar, Apple Calendar, Outlook, or download an .ics file for other calendar apps. You'll need a free account to use this feature.

Question 8

How far in advance are events listed?

Accepted Answer

Events are typically listed weeks to months in advance, depending on when venues announce them. Our automated event fetchers check venue calendars regularly for new events, and community members can submit events as soon as they're announced.

Question 9

How do I submit an event?

Accepted Answer

Create a free account, then click 'Submit Event' in your dashboard or header menu. Fill out the event details including title, date, time, location, description, and category. You can upload an image, save your standard events as templates, add repeatting events, all super-easy, just a few clicks! Submitted events are reviewed by our team before going live to ensure quality.

Question 10

What types of events can I submit?

Accepted Answer

You can submit any public event happening in the Roanoke area: concerts, festivals, outdoor activities (hikes, bike rides), theater performances, sports events, farmers markets, food festivals, community gatherings, educational workshops, and more. We focus on events that bring the Roanoke community together.

Question 11

What are the guidelines for submitting events?

Accepted Answer

Events must meet these standards: (1) Accuracy - event info must be truthful and verifiable; (2) Inclusive - events should be welcoming to all regardless of race, gender, religion, orientation, or disability; (3) Legal - no promoting unlawful activities; (4) Family-friendly descriptions - no profanity, explicit content, or graphic imagery in listings; (5) Transparency - disclose if it's a promotional or paid event; (6) No spam - no duplicate submissions or misleading titles; (7) Rights - you must have permission to submit the event and use any images. We reserve the right to remove events that don't meet these community standards.

Question 12

How long does event approval take?

Accepted Answer

Most event submissions are reviewed within 24 hours. Our team checks for accuracy, removes duplicates, and ensures events meet our community guidelines. You'll receive notification once your event is approved and live on the site.

Question 13

Can I edit or delete an event I submitted?

Accepted Answer

Yes! Go to your dashboard and view 'My Submitted Events' to see all your submissions. You can edit event details or delete events you've submitted. Changes to approved require re-approval.

Question 14

Where do events come from?

Accepted Answer

Events come from two sources: (1) Our automated event fetchers that collect events from local venue calendars, and (2) Community submissions from 'SupNoke users like you. This hybrid approach ensures comprehensive coverage of everything happening in Roanoke.

Question 15

How often is event data updated?

Accepted Answer

Our automated event fetchers check venue calendars daily for new events and updates. Community-submitted events appear after review approval (typically within 24 hours). This ensures you always have access to the latest event information.

Question 16

What if event information is incorrect?

Accepted Answer

Contact us through the support page with the event details and we'll investigate. Event information is pulled directly from venue calendars or submitted by community members, so we update our records when sources change.

Question 17

What makes 'SupNoke different from other event sites?

Accepted Answer

'SupNoke is built specifically for Roanoke by people who live here. We combine automated event discovery with community submissions, focus exclusively on our local area, and offer a clean, modern interface with features like favorites, calendar integration, and smart filtering.

Question 18

How do I find things to do in Roanoke this weekend?

Accepted Answer

Visit the events page and use the date filter to show only events happening this weekend. You can further filter by category (like Music or Outdoor Recreation) to find exactly what you're looking for. 'SupNoke makes discovering weekend activities in Roanoke easy and fun!

Question 19

Does 'SupNoke sell tickets?

Accepted Answer

No, 'SupNoke is an event discovery platform, not a ticketing service. We provide information about events and link to venue calendars where you can purchase tickets directly. This ensures you get tickets at face value from the official source.

Question 20

How can I contact support?

Accepted Answer

Visit our Contact page to send us a message. We typically respond within 1-2 business days. You can also find us on social media for quick questions and community updates.

Question 21

How can I help grow the 'SupNoke community?

Accepted Answer

Submit local events you know about, share 'SupNoke with friends and family in Roanoke, follow us on social media, and provide feedback on features you'd like to see. We're building this platform for the community, and your input helps us improve!

Question 22

Is there a 'SupNoke app?

Accepted Answer

Yes! 'SupNoke is a cutting-edge Progressive Web App (PWA) - the latest in web technology that gives you an app-like experience without downloading from an app store. When you create an account and enable notifications (which is on by default), your browser will prompt you to 'Install' or 'Add to Home Screen'. Once installed, 'SupNoke appears as an icon on your phone just like any other app, launches in its own window without browser controls, and sends you push notifications for your favorite events. It works on both Android and iOS devices. It's faster, takes up less storage than a traditional app, and always stays up-to-date automatically!

Frequently Asked Questions