SupNoke™ Privacy Policy

Your privacy is important to us

Version 1.1 — Last Updated: March 2026

Clarified use of location data for event check-ins and promotion eligibility. Added data use related to promotions, giveaways, and winner notifications. Clarified email communications related to account activity and prizes.

1. Introduction

SupNoke (“we,” “us,” or “our”) is operated by Harmonic Lift, LLC. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use the SupNoke website, services, and features (collectively, the “Service”).

By using SupNoke, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a. Information You Provide

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Account credentials
  • Messages submitted through our Contact form

b. Account & Usage Information

We automatically collect certain information about how you use SupNoke, including:

  • Pages viewed
  • Features used
  • Event interactions
  • Check-in activity
  • Approximate device and browser information

c. Location Information

Certain features of SupNoke require location data, including:

  • Event check-ins
  • Promotion and giveaway eligibility verification
  • Fraud and abuse prevention

Location data is collected only with your permission and only at the time you actively use features that require it.

We do not track continuous background location.

3. How We Use Information

We use collected information to:

  • Provide and operate the Service
  • Verify event attendance and eligibility for promotions
  • Administer promotions, giveaways, and check-in rewards
  • Select and notify promotion winners
  • Communicate with users about account-related matters
  • Respond to inquiries and support requests
  • Improve platform functionality and user experience
  • Detect, prevent, and address fraud or abuse
  • Comply with legal obligations

We do NOT sell personal data.

4. Promotions, Giveaways, and Check-Ins

When you participate in promotions or giveaways:

  • Location data may be used to confirm physical presence at an event
  • Account data may be used to enforce entry limits (e.g., one entry per user)
  • Email communication may be used to notify winners and provide prize-related instructions

Promotion participation is optional, and no purchase is required to enter or win.

5. Email Communications

We may send emails related to:

  • Account activity
  • Event participation
  • Promotion entry confirmation
  • Winner notifications
  • Prize fulfillment or verification
  • Important service updates

We do not sell your email address or use it for third-party advertising.

You may opt out of non-essential communications, but certain transactional or service-related emails may still be sent.

6. Cookies and Similar Technologies

SupNoke may use cookies or similar technologies to:

  • Maintain user sessions
  • Improve site functionality
  • Analyze usage patterns

You can manage cookie preferences through your browser settings.

7. Information Sharing and Disclosure

We do not sell or rent personal information.

We may share information:

  • With service providers who assist in operating the platform (e.g., email delivery, hosting)
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of SupNoke, users, or others
  • In connection with a business transaction (e.g., merger, acquisition)

All service providers are required to protect information in accordance with this Privacy Policy.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Service
  • Fulfill promotions and giveaways
  • Meet legal or regulatory requirements
  • Resolve disputes and enforce agreements

Location data used for check-in verification is retained only for a limited time consistent with its purpose.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no system can be guaranteed to be 100% secure.

10. Children's Privacy

SupNoke is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made:

  • The “Last Updated” date will be revised
  • Material changes may be communicated through the SupNoke platform or other reasonable means

Continued use of SupNoke after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

Questions or concerns regarding this Privacy Policy may be submitted via the Contact Us form on the SupNoke website.